Privacy Policy

At Burlington Roofing Group, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our services. By accessing our site, you agree to the terms outlined below.

1. Information We Collect

When you visit our website, certain technical information is automatically gathered to help us improve performance and user experience. This includes:

• IP address and internet domain
• The website that referred you to us (if applicable)
• Pages visited on our site
• Browser type and version
• Operating system details
• Keywords or search terms used to find our website

This data is used to optimize site functionality, monitor traffic patterns, and ensure compatibility across various devices and platforms.

2. Cookies and Tracking Tools

We use cookies and similar tracking technologies to enhance your interaction with our website. These technologies help us:

• Deliver personalized experiences
• Monitor website analytics and performance
• Remember user preferences and session data

You may choose to disable cookies in your browser settings. Please note that doing so may affect certain features or functions of the site.

3. Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Physical address (for service-related appointments)
• Other relevant details submitted through contact forms or quote requests

We use this information to:

• Deliver roofing estimates and schedule services
• Respond to your inquiries
• Send optional updates or promotional content (with your consent)
• Fulfill legal and administrative obligations

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

• With trusted service providers who assist in business operations (e.g., CRM tools, payment processors)
• To comply with applicable laws, court orders, or legal obligations
• To prevent fraudulent activities or respond to security threats
• As part of a business transfer such as a merger, acquisition, or sale of assets

All third-party vendors are required to handle your data securely and responsibly.

5. Your Rights Under Privacy Laws

California Residents – CCPA Rights

If you reside in California, you are entitled to the following under the California Consumer Privacy Act (CCPA):

• Request access to the personal data we have collected
• Ask for your data to be deleted (unless legally exempt)
• Learn how your data is used
• Opt out of data sharing (Note: We do not sell personal data)

To exercise your rights, please contact us at:
Email: burlingtonroofinggroup@gmail.com
Phone: (336) 586 6765

EU Residents – GDPR Rights

If you are located within the European Union, you are protected by the General Data Protection Regulation (GDPR), which allows you to:

• Access the data we have about you
• Request corrections to inaccurate data
• Request data deletion (“right to be forgotten”)
• Withdraw consent for data processing
• Object to direct marketing practices

To make a GDPR-related request, email us at burlingtonroofinggroup@gmail.com

6. Opt-Out and Do Not Track Preferences

You may opt out of receiving marketing communications at any time by:

• Clicking the “Unsubscribe” link in our emails
• Sending an email to burlingtonroofinggroup@gmail.com with the subject “Opt-Out Request”
• Calling us directly at (336) 586 6765

Please note: Our website currently does not respond to “Do Not Track” (DNT) signals from web browsers.

7. External Links and Third-Party Websites

Our site may contain links to external websites that are not managed by Burlington Roofing Group. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of those sites before providing personal information.

8. How We Protect Your Information

We implement industry-standard security protocols to safeguard your personal data from unauthorized access, misuse, or exposure. While we strive to protect your data, no system can guarantee complete security. We advise you to take standard precautions when sharing personal information online.

9. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in technology, regulations, or company practices. Updates will be posted on this page with the revised effective date. Please check back regularly to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or your data rights, please reach out to us:

Burlington Roofing Group
Email: burlingtonroofinggroup@gmail.com
Phone: (336) 586 6765
Website: https://burlingtonroofinggroup.com/

By continuing to use our website, you acknowledge that you have read and accepted the terms of this Privacy Policy.